E-Banking

Audio Response is our FREE 24-hour telephone teller service. You can access your accounts by simply calling 1-800-399-4790 from any touch-tone phone. Audio Response could eliminate unnecessary trips to a branch and provide you more control of your account, allowing you up-to-the-minute information on all account activities.

With Audio Response, you can:

• Check account balances
• Check account activity
• Transfer funds between your accounts
• Make loan payments by transferring funds from your share or share draft account
• Take an advance from your line of credit

Benefits of Audio Response

• Convenience – Audio Response is virtually available 24 hours a day, 7 days a week.
• Security – Audio Response requires your full account number and personal identification number (PIN) which only you know so only you can access your account. As an additional layer of security, you will be prompted to provide the last four digits of the primary member’s social security number. This will enable us to validate and authenticate your identity to prevent unauthorized use.
• Ease of Use – Audio Response is very simple to use. Just tell the system what you want to do from your touch-tone phone by pressing the corresponding number on your phone when prompted by the recording.

Ready to Start Using Audio Response?

Locate a Branch Contact Us

With Online Banking you are able to safely manage all of your accounts at Maui Federal Credit Union at your fingertips wherever and whenever you want. Online Banking provides you a convenient way to manage your funds and offers tools to help you stay on top of your finances.

Online Banking Features

• Check your account balances
• View your account history
• Transfer funds between accounts
• Make a loan payment
• View your check images
• Sign up for e-Statements
• Setup alerts for your accounts
• And, much, much more!

Online Banking Enrollment

To enroll online, you will need your Member Number and Audio Response PIN. If you do not have an Audio Response PIN, please contact us at 808-873-5050.

1. To enroll, visit the Maui FCU online banking page and click on Enroll (First Time User).
2. You will be prompted to enter your Member Number and Audio Response PIN and you will be required to acknowledge that you have read and agree to the Terms and Conditions.
3. The next step is to select a Logon ID. The Logon ID must be between 6 and 50 characters. It may include letters, numbers and special characters: _-.!@$*()=+{}[]|. The Logon ID cannot be the member number, Social Security Number, or email address.
4. Select a Security Code which must be between 8 - 16 characters and must contain at least 2 alphabetic and 2 numeric characters. In addition, it may contain special characters: _-.!@$*()=+{}[]|. The security code is case sensitive. You will then be asked to verify your Security Code.
5. Enter your email address then click the Enroll button. You will be directed to the logon screen where you will enter your Logon ID and click the Logon button followed by your Security Code and click the OK button.
6. The first time you logon, you will be guided through the Enhanced Authentication process which provides extra protection for your online data and helps guard against phishing scams and identity theft by recognizing your computer and usage patterns. If a questionable logon attempt is detected, the system will require additional identity verification before allowing access.
7. You will also need to choose a Security Phrase. This phrase is displayed each time you log on to verify the authenticity of the site and reassures you that you are logging on to Maui Federal Credit Union’s actual Online Banking site. If you do not see your Security Phrase, you should not enter your Security Code. Do not use sensitive information such as account number, Security Code, or social security number in your phrase.

You are now enrolled in Online Banking! You can use your credentials to view your accounts on your mobile device using the Maui FCU Mobile App.

Enroll in Online Banking Today!

Register Now

Take control of your banking while on the go. Mobile Banking allows you to check your accounts, make transfers, and more right from your smartphone or tablet. Whether you’re at home, running errands, or on vacation, you can always have a Maui Federal Credit Union branch right at your fingertips with our free Apple and Android app.

Mobile App Features:

• Free, 24/7 access
• Quick and easy to use
• Ability to manage multiple accounts on the go
• View account history
• Transfer funds between your accounts
• Mobile Check Deposit^* 

*Terms and conditions apply. Must be eligible for service.

Mobile Banking Enrollment

Members must be enrolled in Online Banking to access Mobile Banking. Sign in to Online Banking, click on the Self Service tab, click on Mobile Money and then click the Sign-Up button to enroll. You must accept the Terms and Conditions for Mobile Banking. Choose from a variety of mobile banking services. You can get basic account balance and transaction information, or receive full mobile banking capabilities that allow you to view account details, transfer money, and more.

View Mobile Banking FAQs

Download the Maui FCU Mobile App Today!

To download our smartphone or tablet app just visit your phones app store and search for Maui FCU.

Tap. Snap. Deposit! Deposit Checks from Anywhere at Anytime

Have a check you need to deposit but can't make it to a branch? No problem. With Mobile Deposit, you can deposit personal checks safely and securely from anywhere you have access to a mobile device—all without having to visit a branch.

Contact us today by stopping by one of our locations, via secure email through Online Banking, or by giving us a call at 808-873-5050 to learn more.

Mobile Deposit Features

• Deposit checks before 2 PM HST on a regular business day and see funds available the next day if approved*
• Deposit checks from your smartphone or tablet device
• Get email notifications that deposit was received
• Depositing a check on your phone or tablet is just as secure as handing it to your local member service representative

Download the Maui FCU Mobile App Today!

*Terms and conditions apply. Must be eligible for service. In order to ensure the security of our credit union and its members, we set certain limits on the amounts and frequency of deposits via mobile devices. Limits vary and are based on account balances and conditions at the time of the deposit. For Eligibility Requirements and for the Mobile Deposit Service Agreement, Click Here

Tap and Pay

Need to pay for lunch or get gas but don’t have your wallet? When you add your Maui FCU debit card(s) to your mobile wallet, you can securely and conveniently pay for purchases everywhere Apple Pay^®, Samsung Pay^®, and Google Pay^® are accepted.

How to Set Up Mobile Wallet

1. Add your Maui FCU debit card(s) to your mobile device. Handy details for each mobile wallet app are listed below:
   • iPhone – Apple Pay 
     
   • Android – Google Pay
     
   • Samsung Phone – Samsung Pay
2. To pay, use Touch ID or face recognition, and hold your phone near the mobile wallet reader at checkout.
3. View recent transactions and card activity with the Maui FCU mobile banking app.

Use It Online

After you’ve added your Maui FCU debit card(s), you can also use it through your mobile wallet account to pay for online purchases through certain vendors. At checkout, if available, you can select the appropriate mobile wallet option as payment.

Protect Your Accounts with Free, Timely Alerts

Stay informed of your finances by setting up electronic alerts for your accounts. They get delivered directly to your email. Or, if you're a Mobile Banking user, you can have them sent to your email and to your registered device through SMS text. There are many different user-defined alerts you can sign up for.

How to Set Up Alerts:

To set up alerts on your accounts, you must first be enrolled in Online Banking. Once logged in, click Create Alert and set up the alerts of your choice.

• Account Alerts - Notifies you if a deposit, ATM or debit card transaction, withdrawal or check has exceeded a certain amount. You will also be notified if your account goes above or below a certain balance, if a direct deposit has posted or if a loan payment is due.
• Transfer Alert - Notifies you if a scheduled transfer is unable to process or a final in a series of recurring transfers have completed.
• General Alert - Notifies you of email address changes, logon ID changes and security code changes. Also notifies you when Member Service sends you a message.

For additional alerts, we have a built in Debit Card Management services on our Maui FCU Mobile App and Visa Purchase Alerts to help you further monitor your accounts and spending. If you’re worried about being online, for information on how to protect yourself please visit fcc.gov.

Message and data rates may apply for SMS text alerts.  

Streamline and simplify with digital statements.

eStatements are exactly like the paper statements you receive in the mail today, with the exception that you can access them securely through Maui FCU Online Banking for your share and share draft accounts.

Benefits of eStatements:

• Accessible – saved on your personal computer, a USB drive or the cloud, eStatements are easy to store, organize and access.
• Alerts – Receive an email reminder when your statement is ready to view
• Convenient – receive, view and manage your statements anytime, anywhere
• Environmentally-Friendly – Helps protect our environment
• History – View up to 18 months of account statements online*
• Secure – protect your identity by reducing the private information sent to your mail box

*You will have access to up to 18 months of your statements, beginning with the first month of enrollment. 

How to Enroll

You must be enrolled in Online Banking to access eStatements.  If you signed up for eStatements at least 2 days before the end of the month, you will receive your first statement on the first of the month; otherwise you will have to wait for the following month.  NOTE:  Members who receive quarterly statements will see their first statement at quarter-end.  

Not enrolled in Online Banking? Enroll in Online Banking Today!

1. Login to your Online Banking.
2. Click on eStatements.
3. Select the account you want to receive eStatements.
4. Click on the Delivery Method tab, make sure that Electronic is selected for statements.  If it's not selected, then select Electronic and click Save.  You will be notified through email when your statement is available for viewing.
5. To ensure receipt of your email notification, make sure you keep your email address current in Online Banking. Your email address can be easily updated in the “Profile” section under Settings in Online Banking.

Register Now

How to View Statements

View your periodic statement securely once you log in to online banking by clicking on eStatements.   eStatement can be saved or printed at home as needed.

Zelle^® is a convenient way to send or request money using your mobile banking app or online banking account². Whether it's saving you a trip to the ATM or taking out the guesswork of splitting up the dinner tab³, Zelle^® is a fast and easy way to send and request money. Funds are sent directly to the recipient's account in a matter of minutes¹, and all you need is the recipient's email address or U.S. mobile phone number.

Register for Zelle Now

Transaction Limit: $500.00

Disclaimer
¹ Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle®.
² Must have a bank account in the U.S. to use Zelle.
³ In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle®. 

Pay bills in a safe, fast and simple way.

Pay your bills fast and paper-free via our Maui FCU online banking site or the Maui FCU mobile banking app. Either way, Bill Pay will save you time and money. This free¹ service lets you avoid the hassle of writing checks or visiting multiple websites to stay on top of your payments. No matter where life takes you, you'll have access to your accounts online 24-7.

There is no charge for our Bill Pay service for standard delivery. Consult our Fee Schedule for details.

Note:  Bill Pay users are required to have an active and eligible Maui FCU checking account.

Disclaimer
¹ Insufficient funds and stop payment fees apply, please see fee schedule for applicable fees.
² Electronic expedited payments and overnight check fees apply, please see fee schedule for applicable fees.